We have a lot of new users subscribed around the month after a new release.
The high and lows have an explanation: people goes on holidays on january and february and there is not really a lot of action in those months. It has more than 970 members and it's pretty active as you can see in the following chart: With the forums is our main venue to provide support. We started the official Argentinean mailing list in December, 2006 (after a few months using googlegroups). Our site where're we post all news and announce our support channels for every person who is seeking for help. Juan Carlos Ojeda (juancarlospaco) since 2011 In every channel we offer support we have moderators who help members to know the CoC and stay within the rules to make all participants feel comfortable while seeking help or collaborating with us.
SIMPLE THINGS MIGUEL WIKI SOFTWARE
We have a strong presence in events in the country and we are always willing to participate as a LoCo in every free software event we are invited to. We eventually added an official site and a new meta list.
For that, we took advantage of the communication infrastructure the Ubuntu Community provided at the time: mailing list and the forums basically. Since day one, our focus has been providing strong online support for new users. We have designated moderators in all our communication channels and rules in place to make sure every member follows the CoC while participating. As the decision structure in the group we have a meta mailing list (launchpad) where everyone who wants to collaborate with the organization of the group can join and subjects are discussed among the subscribers. The Argentinean Team was started on June of 2006 and became an official team on May 15th of 2007.